Privacy Notice

This document governs the privacy notice for indelibleinkdesigns.com. Our privacy notice tells you what personal data (PD) and non-personal data (NPD) we may collect from you, how we collect it, how we protect it, how we may share it, how you can access and change it, and how you can limit our sharing of it. Our privacy notice also explains certain legal rights that you have with respect to your personal data.

Your Rights

You Have the Right Not to Have Your Personal Information Sold.

You have the right to request that we do not sell any of your personal information. 

Personal information for this section means a natural person’s first name or first initial and last name in combination with any one or more of the following data elements when the name and data elements are not encrypted: social security number, driver’s license number, driver authorisation card number, or identification card number; account number, credit card number, or debit card number, in combination with any required security code, access code, or password that would permit access to the person’s financial account. A medical identification number or a health insurance identification number; a username, unique identifier, or electronic mail address in combination with a password, access code, or security question and answer that would permit access to an online account.

When using our website and submitting personal data to us, you may have certain rights under the General Data Protection Regulation (GDPR) and other laws. Depending on the legal basis for processing your personal data, you may have some or all of the following rights:

The right to be informed
You have the right to be informed about the personal data we collect from you, and how we process it. 

The right of access
You have the right to get confirmation that your personal data is being processed and have the ability to access your personal data.

The right to rectification
You have the right to have your personal data corrected if it is inaccurate or incomplete.

The right to erasure (right to be forgotten)
You have the right to request the removal or deletion of your personal data if there is no compelling reason for us to continue processing it. If you wish for your data and customer account to be deleted please contact us.

The right to restrict processing
You have a right to ‘block’ or restrict the processing of your personal data. When your personal data is restricted, we are permitted to store your data, but not to process it further.

The right to data portability
You have the right to request and get your personal data that you provided to us and use it for your own purposes. We will provide your data to you within 30 days of your request. To request your personal data, please contact us using the information at the top of this privacy notice.

The right to object
You have the right to object to us processing your personal data for the following reasons:

  1. Processing was based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling);

  2. Direct marketing (including profiling); and

  3. Processing for purposes of scientific/historical research and statistics.

  4. Rights in relation to automated decision-making and profiling.

Automated individual decision-making and profiling
You will have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

Filing a complaint with authorities
You have the right to file a complaint with supervisory authorities if your information has not been processed in compliance with the General Data Protection Regulation. If the supervisory authorities fail to address your complaint properly, you may have the right to a judicial remedy.

Details about your rights under the law may be found here.

Definitions

‘Non-personal data’ (NPD) is information that is in no way personally identifiable. ‘Personal data’ (PD) means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. PD is in many ways the same as Personally Identifiable Information (PII). However, PD is broader in scope and covers more data.

Information we collect

Generally, you control the amount and type of information that you provide to us when using our website.

Collecting and processing personal data

For the provision of good and services:

We collect and process personal data in order to fulfil contracts of sale or to take steps to enter into a contract. When you purchase something on this website, we collect personal information from you in order to fulfil the order. The type of information we collect may include:

  • Billing and shipping address

  • Details relating to your purchase (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

For communications:

Our legal basis for collecting and processing your PD when you sign up for our newsletter and information about our products and services through our website opt-in forms is based on consent.

Note: If you do not provide us with enough PD, we may not be able to provide you with all our products and services. However, you can access and use some parts of our website without giving us your PD. 

We collect information in the following ways: 

We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our website, if any, as well as the name of the website you’ll visit when you leave our website. This information also includes the IP address of your computer/the proxy server you use to access the Internet, your Internet service provider’s name, your web browser type, the type of mobile device, your computer operating system, and data about your browsing activity when using our website. We may use all this information to analyze trends among our users to help improve our website.

When you enter and use our website and agree to accept cookies, some of these cookies may contain your PD.

When you sign up to our newsletter or when you sign up to receive notifications about upcoming products we collect your email address.

When you fill out a contact form or schedule a consultation we collect your first and last name, your website address and your email address.

If you buy products or services from us, we collect your first and last name, the credit card holder's first and last name, your email address, billing address, credit card or other payment information and your phone number.  

This website is hosted by Squarespace. Squarespace collects PD when you visit this website, including information about your browser, network and device, web pages you visited prior to coming to this website, and your IP address. Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form.

Our use of cookies

This website uses cookies and similar technologies. Cookies are small files or pieces of text that download to a device when a visitor accesses a website or app. Information about viewing the cookies dropped on your device may be found here.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.

Website analytics

This website collects personal data to power our site analytics, including: information about your browser, network, and device, web pages you visited prior to coming to this website, and our IP address

This information may also include details about your use of this website, including: clicks, internal links, pages visited, scrolling, searches, and timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

How your information is used

We use the information we receive from you to:

  • Provide products and services

  • Customise our content

  • Make improvements to our website

  • Contact you with updates to our website

  • Resolve problems and disputes

  • Contact you with marketing and advertising that we believe may be of interest to you.

We may occasionally email you updates or surveys relating to the products you purchased, using the email address you provided when you purchased a product on our website. You can unsubscribe from these emails at any time using the unsubscribe link in the footer of each email, or by contacting us.

We may be legally required to disclose your PD if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties, including you and/or other users or members; or (e) necessary to protect the legal rights, personal/real property, or personal safety of our company, users, or employees.

We retain information that we collect from you (including your PD) only for as long as we need it for legal, business, or tax purposes. Your information may be retained in electronic form, paper form, or a combination of both. When your information is no longer needed, we will destroy, delete, or erase it.

If, at any time, you wish to revoke your consent for us to use your PD, please contact us.

Links on our website

Our website may contain links to other websites. These websites are not under our control and are not subject to our privacy notice. These websites will likely have their own privacy notices. We have no responsibility for these websites and we provide links to these websites solely for your convenience. You acknowledge that your use of and access to these websites are solely at your risk. It is your responsibility to check the privacy notices of these websites to see how they treat your PD. 

Our Email Policy

You can, at any time, opt out of receiving further email correspondence from us using the unsubscribe link in the footer of each email, or by contacting us. We will not sell, rent, or trade your email address to any unaffiliated third party without your permission except in the sale or transfer of our business, or if our company files for bankruptcy.

Changes to our privacy notice

We reserve the right to change this privacy notice at any time. If our company decides to change this privacy notice, we will post those changes on our website so that our users and customers are always aware of what information we collect, use, and disclose. If at any time we decide to disclose or use your PD in a method different from that specified at the time it was collected, we will provide advance notice by email (sent to the email address on file in your account). Otherwise we will use and disclose our users’ and customers’ PD in agreement with the privacy notice in effect when the information was collected. In all cases, your continued use of our website, services, and products after any change to this privacy notice will constitute your acceptance of such change.